Use the portal to: 

  • Cancel individual lessons
  • Book make-up lessons
  • Check student progress
  • Update direct debit details
  • Pay outstanding fees on your account

 How to mark an absence and booking a make-up lesson on the parent portal:

Note that a minimum 1 hour notice is required to mark an absence for a lesson and students are eligible for 2 makeup lessons per term. Terms and conditions apply to makeup classes (please see Program terms and conditions for Makeup Class Policy).

  1. Log on to the Parent portal
  2. Select Classes, then Current Bookings
  3. Select Manage for the booking you want to cancel and make-up 
  4. Mark the student absent. Please note, this is NOT reversible.
  5. After marking absent, the Book Make-up button will appear. This option will remain on the account for 30 days
  6. Select Book Make-up and choose make-up day. Once booked, this CANNOT be changed
  7. Check out
  8. Scroll down page, agree to T&C and select Submit
  9. You will receive a booking confirmation email. If you do not, the booking was not completed

Please contact us if you need help with accessing the parent portal.